Customer Service Representative

Palm Coast Data is a growing technology, fulfillment and contact center company with clients in publishing, government and membership. 
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Palm Coast Data is seeking multiple Part-Time Customer Service Representatives for our Contact Center located in Palm Coast, FL. Our Customer Service Representatives are expected to provide knowledgeable, helpful, friendly and timely customer service on every call.

 

Title: 
Customer Service Representative
Description: 
Customer Service Representative Part time Essential duties and responsibilities: • Email and Telephone Customer Service • Deepening the customer relationship by offering new products and services • Handling customer account inquiries, issues and concerns with one call resolution Compensation & Benefits: • Flexible afternoon and evening shifts • Mentoring atmosphere • $9.25 per hour • Incentive programs • Wage advancement opportunities
Requirements - Experience - Minimum: 
1
Requirements - Education: 
Qualifications: • Excellent communication skills both written and verbal • High level of professionalism, enthusiasm, friendliness and respect • Have worked successfully in a fast paced, customer service environment • History of good work attendance along with excellent time management skills • Ability to navigate Windows and basic Microsoft office products such as MS Word and MS Outlook • High school diploma or GED • Must be able to type 30wpm • Bilingual is a plus (English/Spanish)