Palm Coast Data Signals Contact Center Services Expansion with Hire of Geoff Barlow as VP, Sales & Contact Center Services

Wed, 06/10/2015

PALM COAST, Fla. (June 10, 2015) – Palm Coast Data today announced the appointment of Geoff Barlow as Vice President, Sales and Contact Center Services. The hiring represents PCD’s commitment to broadening its reach to diverse industries requiring customer engagement support.

 

Mr. Barlow has more than 20 years experience in the contact center industry specializing in the financial services, health care, pharmaceutical and retail markets. He was the founder and CEO of Direct Telesource, a full service integrated marketing company based in Connecticut.  Following the sale of Direct Telesource to Protocol Global Solutions, he served as VP, Business Development. In addition, his experience includes senior sales roles with Marketing Alternatives and EXL Service Holdings.

 

“Joining Palm Coast Data is a fantastic opportunity to help the company broaden its business beyond traditional publishing and continue its recent momentum,” says Mr. Barlow. “PCD’s investment in people, process and technology positions us to be a growing force in contact center services.”

 

“The addition of Geoff to the PCD team is an important step in our mission to exploit core competencies in new markets,” says Rory Burke, President and Chief Executive Officer of Palm Coast Data. “PCD’s contact center has been long recognized as a leader in the publishing industry. Geoff’s hiring opens new markets for PCD growth.”

 

About Palm Coast Data

 

Palm Coast Data activates a strategically engineered, multi-channel mix of digital, online and traditional technologies that acquire, retain and grow customer relationships – and increase revenue – for the nation’s leading magazine publishers, membership organizations and other industries. Powered by advanced technologies, PCD drives customer interaction through comprehensive integrated solutions – from digital and eMarketing technologies to high-capacity customer service and high-volume transaction processing. It also delivers actionable business intelligence and sophisticated analytics that uncover new sales strategies and insight into a client’s marketplace position. End-to-end solutions include digital entitlements, eMarketing, eCommerce, remittance processing, customer service, lettershop, direct mail and more. For more information, visit www.palmcoastdata.com.